£27.00
£40.20
£40.20
£42.00
£4.99
ABOUT US
Door2DoorStorage has a unique approach to student storage. We work WITH our customers and treat them fairly and kindly no matter what. We do not have unfair fees and our employees are enthusiastic and kind. We understand that finding a place to put all of your items is a stressful process – our goal is to make it easy, fun, and stress free! Our team is full of friendly, outgoing, and competent people offering a great service at a great price. Simply put, we are the student storage experts.
We store items in a modern secure warehouse protected by 24Hr CCTV and Intruder Alert System.
LOGISTICS
Of course, we store anything! Our packing supplies are optional so you can use your own boxes for our storage service or store items that are unboxed.
You do not, but it is recommended! Many customers have friends or room mates sign for their storage if they need to catch a flight or cannot make their appointment. Friends can also collect boxes and other packing supplies for you if you cannot make it to our box delivery points.
We will send you an email the evening before your storage pickup and delivery appointment with a smaller time window of our arrival. If you live at a large dorm with many other customers or in a popular housing complex you can generally count on being at the beginning of the slot.
When the email is sent the evening before with your estimated pickup or delivery time, you can always respond with the phone number of a roommate who will be available to sign for your storage if you cannot make the appointment. Remember that we cannot enter dorms, houses, or apartments or any of our locations without an escort.
At most of our locations we can work with you to set up a special pickup / return for a small fee (from £29.50). You can also leave your items in your room and have a friend or room mate escort us in during our normal pickup windows. Remember that we cannot go in to apartments or houses without customer escorts and we do not have keys to dorms at universities. Generally – we would be happy to help you out in pretty much any situation.
While we recommend signing up as early as possible to guarantee a pickup slot, we are very flexible and do not charge fees for last second signups! If there is room on our vans and in our warehouse we will find a way to pick up your items. We often work around the clock during the busy times so fill out a form and shoot us an email and we will do everything we can to make it work.
We can ship any box or luggage item for you! Just email us at info@door2doorstorage.co.uk for more details and prices.
It is unsafe for our employees to lift boxes heavier than 25KG. Make sure to disperse the weight of books or other heavy items among separate boxes. Our boxes are strong, but rips or bursts can occur for very heavy boxes. There is a £10 fee for an overweight box and we may be forced to split the items up among separate boxes and you will be billed for storage accordingly.
PAYMENT
We accept all major credit and debit cards. We do not accept cash.
There are some additional fees for extra services or missed appointments. Generally – we work with our customers as much as possible to make everything go smoothly but sometimes things do come up. Please note that all fees listed here are subject to change based on scheduling and other circumstances. In Room Service (each way) – £8.00 Special Pickup or Drop off (not on schedule) – £29.50 Overweight box (25KG or greater) – £10 + possible repackaging Items not labelled upon pickup – £7.00 Unthawed refrigerator – £18.50 Request for specific appointment during window – £18.00 (if possible) Missed appointment – £27.50 Appointment change less than 4 hours prior – £18.50 <b> Extra Weeks Storage Charge Rate: </b> Small Box: £1.00pw Medium Box/Item £1.25pw Large Box/Item £1.50pw Extra Large Item £2.00pw
INSURANCE
We understand your life is often placed into the boxes we store, so we handle them with care! In the rare case we lose or damage your items – each box / item is automatically insured up to £100. To avoid damage be sure to properly pack your items. There are a few items that cannot be insured – listed below.
Yes there is! Improperly packed items, fragile items – glassware, crockery, TVs Musical Instruments, sentimental items, cash or currency, electronics not in original packaging etc. If you are storing fragile items, please make sure they are thoroughly bubble wrapped and carefully packed to ensure they are safe during transport.
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